Response™
Windows, Mac, and Linux
Release Notes
Release 6.70 February 2011
Contents
3. Known Issues
General Information
Description
Response is a student assessment solution for the digital classroom used for testing, polling, and surveying a group of people providing instructors the means to collect immediate feedback and student assessment.
System Requirements
Windows:
· Microsoft Windows XP SP2, Windows Vista, or Windows 7
· Intel Pentium IV Processor 1GHz or higher (or equivalent)
· 512 MB RAM
· 500 MB hard disk space for installation
· 1024 x 768 or higher resolution video
· One available USB Port
· Microsoft Office 2003, 2007 (for PowerPoint integration)
Mac:
· Mac OS X 10.4.11, 10.5.8, or 10.6
· PowerPC G4 1GHz or higher
· 32-bit Kernel and Extensions
· 512 MB RAM
· 500 MB hard disk space for installation
· 1024 x 768 or higher resolution video
· One available USB Port
· Microsoft Mac Office 2004 (for PowerPoint integration)
· Java 1.5 or greater
· "libUSB" (USB support)
Linux:
· Intel Pentium IV Processor 1GHz or higher (or equivalent)
· 512 MB RAM
· 500 MB hard disk space for installation
· 1024 x 768 or higher resolution video
· One available USB Port
· Linux with 2.6 Kernel or greater
· "libusb-1.0" (USB support)
· "bluez-libs" - libbluetooth1 (Bluetooth support)
The bluez packages can be installed using your specific Distribution's Package Manager. For more information on Linux Bluetooth support, please see http://www.bluez.org/
After confirming that the required bluez packages are installed, please make sure that the rfcomm service is running. See your distribution-specific documentation to determine how you can check this.
· XDG compliant (Menus and file association)
· "finger" utility
· "bc" utility
· libstdc++6
· "sudo" version 1.6.7p5
"sudo" must be installed to a location that is included in the system's default search path; otherwise it will not be found. The default search path on most systems includes '/usr/bin', but you should refer to your system's documentation for more details.
· "ia32-libs" (64 bit support)
This package adds support for running 32 bit applications within a 64 bit Operating System. Please see your specific distributions documentation for information on installing the "ia32-libs" package.
Known Issues
General Operation
· If you are using eInstruction® applications together, such as: Response, Workspace™, CPS, ExamView®, you will need to upgrade all of these applications to the latest released version in order for Device Manager to communicate properly among them.
·
With Windows XP, users will see an error message
with the Microsoft wisptise.exe application when a DualBoard™
or Mobi™ is connected via USB. Microsoft has
addressed this issue and an update is available for Windows XP SP2 systems.
Please see the following KB articles for more information.
· http://support.microsoft.com/kb/923966
· http://support.microsoft.com/kb/949642
· On Mac OS X the installation may fail with JAVA 1.5.0 (64-bit) installed and the system default language set to Turkish. A workaround is to change the system default language to something other than Turkish.
· When installing on Linux, the application windows may display incorrectly or as a blank screen if using 3D Window Managers such as Beryl or Compiz. If you do experience problems, please refer to your specific distribution's documentation on how to disable enhanced 3D effects. This issue may also affect the usability/operation of our Java applications.
Response
· If a Mobi™ is powered off during a Response session, power on the device, and data will no longer be visible within the (Touch or) KWIK™ screen until the session is ended and Response is closed and restarted.
· The Import Roster and Import Lesson features do not work properly for Traditional Chinese.
· With the Mac version, the Response Chart may appear behind the Session Question being asked.
· In Windows Vista, the file open/save dialogs will not allow the user to browse their directory if they have selected it through the "Desktop" folder or the "Look in:" dropdown options. For more information: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6488081
· In Windows Vista, creating questions in Response, words are underlined in red even though they are spelled correctly.
· Intermittently, the Charting Results window will appear blank or grayed out. To display the charting results properly, the window must be minimized and reopened.
· In Cornerstone, when downloading a class (roster?) that has a class name of more than 50 characters, the OK and Cancel buttons are not visible within the "Collect-Responses" dialog. To work around this issue the user should shorten the name in Cornerstone and download the class (roster?) again. The user may also press the Tab key on the keyboard until the OK or Cancel button is highlighted within the "Collect-Responses" dialog box.
· On Mac, switching from a small database to a large database can take several minutes (e.g., 75 KB database to 300 MB database can take up to 5 minutes). This is due to performance constraints with the Mac Java Runtime environment when activating and deactivating the database objects.
· When using multiple PRS RF receivers, a brief 3 second delay has been added to each receiver's Collect-Responses process. This delay ensures that each PRS RF receiver obtains a unique RF channel.
· On Mac, when launching Response software installer from the desktop, clicking the OK button on the Authentication screen doesn’t produce any activity. After a few seconds the installer windows will disappear. The proposed workaround would be to create a folder on the desktop and name it so the naming convention does not contain spaces. Move the installer to the new folder, and launch it from the new location.
Device Manager
· The SoftKeys on the Mobi™ Learner may not work properly if the device is connected while the software is being newly installed or upgraded. Remove the Mobi™ Learner from Device Manager, and rediscover the device for resolution.
· SoftKeys can be programmed to perform functions or launch applications. They cannot be programmed to launch files in the application associated with the file.
· When you use the button on the side of the Mobi™ Pen (sometimes referred to as the right or top button) to perform a Ctrl-Click, depress and hold the button for a second or two before releasing it. Do not press rapidly more than once as the system may enter a state in which it seems that no button presses were processed, either from the Pen or mouse. The cursor will move, but no button presses/mouse clicks are processed. To mitigate, hold the Pen close to the whiteboard or tablet and press the upper button on the Pen an additional one or two times. The system will return to normal
· The Show correct answer on clicker option with PRS RF student response devices used in conjunction with Cricket devices does not work if the correct answer is alpha (A, B, or C, etc.). Use the numeric correct answer (1, 2, or 3, etc.) as a workaround in a mixed class environment.
· In Ubuntu, Java windows may appear blank when Desktop Effects are enabled. To disable Desktop Effects, select System -> Preferences -> Appearance -> Visual Effects and then, select None.
· When connecting a USB device to a Windows system for the first time, Windows may need to install drivers for the new device. With certain, Device Manager will not detect the device until the user selects "Discover Devices" in Device Manager, or Device Manager is restarted.
· A duplicate USB device will appear in Device Manager each time a supported USB device is physically moved to a different USB port. The USB port address is used by Device Manager to uniquely identify and store user preferences for a device. When the USB device is physically attached, only the device with the matching USB address will be shown as connected in Device Manager, all other duplicated devices will be shown as disconnected.
· On Ubuntu, some devices will show as still connected in Device Manager after they have been physically disconnected. This issue has been resolved with the Linux kernel of Ubuntu 9.10 and later.
· The Linux OS may become unresponsive when a USB-COM device is unplugged from the system. The recommended work around for this issue in use with eInstruction products is to disconnect the device in eInstruction’s Device Manager before unplugging the device from the USB port. This has been reported as an issue in the Linux kernel: https://bugs.launchpad.net/ubuntu/+source/linux-backports-modules-2.6.31/+bug/613700
· The Ubuntu OS may become unresponsive when an eInstruction USB device is connected to the system using an external USB hub. To work around this issue with eInstruction products, the USB device should be connected directly to the system’s USB port.
· When using the virtual keyboard on the Mobi View™ with a Mac OS 10.4 machine, Unicode characters will not function: ≈√¬∆∑≠≥≤₤żˇ«»€ÁŔÂÄĆÇÉČĘËÍÎĎŃÓŇÔÖŐŚßÚŮŰÜźáŕâäćçéčęëíîďńóňôöőśßúůűü˙ This issue was observed with eInstruction applications using the default system keyboard (Apple Keyboard - English). Other applications and system keyboards may not experience the same issue.
· When using the virtual keyboard on the Mobi View™ with Mac OS 10.5 and 10.6, the following Unicode characters do not function: áŕâäéčęëíîďńóňôöőúůűü˙ŔÄÉČĘËŃÖŐŮŰÜź₤ This issue was observed with eInstruction applications using the default system keyboard (Apple Keyboard - English). Other applications and system keyboards may not give users the same issue.
· On Mac OS 10.6, eInstruction USB devices will not function with 64-bit Kernel and Extensions enabled. Please contact your System Administrator or IT Staff in order to switch to the 32-bit Kernel.
Installation Information
Installing the Response software from the Response CD
1. Log into the system with an account that has administrative privileges. Linux users should log in as "root" or use "sudo" when launching the installation.
2. Insert the Response CD. If the installer does not startup automatically, run "Install Response" from the root directory of the CD.
3. Follow the onscreen instructions to complete the installation of the Response software.
4. Mac PowerPoint Add-in:
a. Open PowerPoint and select the PowerPoint Menu.
b. Select the Preferences… menu option.
c. Click on the View tab and uncheck the Project Gallery at startup option.
d. Click on the OK button.
e. Select the Tools Menu.
f. Select the Add-ins... menu option.
g. Click on the Add... button. Navigate to the folder in which Response is installed.
h. Select the PRS AddIn.ppa file and click on the Open button.
i. The PRS Add-in file will be listed in the Add-in List. Click on the OK button.
j. Restart PowerPoint.
Release Notes
This section lists the corrections and enhancements made to the recent versions of the Response software.
Release 6.70.0668 February 2011
· Enhancements
o Compatibility with CPS Spark™
o Compatibility with Mobi View™
· Corrections
o Improved overall performance of Response;
§ application launching
§ database switching time
§ student saving work time
§ deletion of Large Class Roster
o Resolved issues related to Add/Save/Update functions
§ Save and Update function Add Names to Roster and New / Edit dialog
§ Add student to class properly while clicking on the 'Yes' button within 'Update Student' dialog
§ Ability to save changes in New/Edit Student window
o Resolved the Merge Roster issues
§ Merge with current roster functionality properly (along with the proper informatics messages)
§ Resolved issue to show proper informatics messages related to merge with current roster functionality
o Addressed zOrder Issues
§ Displays “Pick a Student” window properly (atop the Session Toolbar)
§ Partially resolved zOrder issues (Mac OS Pro version)
o Resolved Lesson and Roster Import functionality
o Resolved Session toolbar collapse issue as engaging session in Response Lesson mode
o Addressed issues related to Marks and Matrix tabs refresh while switching or creating a new answer key from Session Data window
o Resolved a problem refreshing the list of joined devices
o Limited the Broadcast Name max length of characters to 8 and users allowed to display the complete information about the Broadcast Name (s) on the Session Toolbar
o Resolved the Reports related issues
o Resolved the Localization related issues
o Resolved Cornerstone integration issues such as: credit value, Essay question type compatibility, Multiple Choice, and Multi-response question compatibility
o Resolved ExamView® integration issues such as chart issue for Matching type and CPS Pulse™ device masking for Matching for more than 10 options
§ Added description for the New Question in Session tool bar Help (Quick Dropdown)
§ Added information about the auto-merge feature and quick pick list of question types from the Session toolbar in 'What’s New' Help
Includes Device Manager Release 6.70.636.0 February 2011
· Enhancements
o Mobi View™ Support
o CPS Spark™ Support
o RFCOM Firmware Update for DualBoard™
o Updated Device Manager API Developer Experience: start-up documentation, Java documentation, code samples, more intuitive development interface
o About box displays all installed eInstruction® software and version numbers
· Corrections
o If a firmware update fails all hot plug events will be disengaged until Device Manager is restarted
o User is not able to enter answers or votes until question starts (resolved in Teacher Managed Mode as well)
o Able to consistently have one channel activated in Response using PRS RF student response devices
o Device Manager conflict resolution with Sprint Smart View and 3G Air Card while port # 64211 is in use
o Ability to “Pan” page as opposed to “Change” page in Workspace™ using Softkey
o As a GWB file is linked to Softkey, it successfully opens from within Workspace™
o When discovering a new device the unlock button is disabled when the student response device is not locked
o When a locked Mobi™ is assigned "Set Presenter" mode, the “Lock” icon in the Device Manager toolbar and menu item of Mobi™ (to the right) is now shown as locked
o When the “Close” or “Exit CPS™” button is clicked the Exception error does not appear
o Gen3 SRS devices display True/False questions correctly
o Device Manager will now show Correct/Incorrect in the CPS Pulse™ device when a correct or incorrect answer for a numeric question type is "0"
o Text messages with special characters are received correctly
o When engaging an unsupported question type in CPS™ for Mac the correct messaging is displayed
o Device Manager for MAC software versions detects if more than one CPS Pulse™ RF receiver exists and is functioning
o While running Device Manager at activity monitor level, only one instance of Device Manager appears
o When restarting Device Manager while the calibration window is open, Device Manager does not lock up
o After a Gen 3 CPS Pulse™ receiver firmware upgrade, all device properties are accessible and working without restarting Device Manager (*If using firmware version .54 and lower, the user will experience disruption and be required to manually join.)
Release 6.60.0016 November 2010
o No Changes
Includes Device Manager Release 6.60.13.0 November 2010
o Enhancements
o Added an enhancement to prevent duplicate questions
o Corrections
o Fixed a problem with Device Manager locking up when logging off the system on Windows
o Fixed a problem discovering devices after a user has logged off or shut down the system
o Fixed a problem with Device Manager hanging while trying to discover serial devices
o Fixed a problem that caused Device Manager to crash when a Mac system comes out of Sleep mode with a Mobi attached
Release 6.59.0018 September 2010
· Enhancements
o Added an enhancement to improve the performance of clicker responses
Includes Device Manager Release 6.59.16.0 September 2010
· Enhancements
o Added support to SMA mode that would allow clickers to engage questions that contains a large number of characters
o Added an enhancement to prevent clicker responses from being lost
o Added an enhancement to improve the performance of clicker responses
Release 6.58.0001 August 2010
· No Changes
Includes Device Manager Release 6.58.1.0 August 2010
· Enhancements
o Added support for User Directories that are mapped to a network location
o Added the ability to detect virtual serial ports and determine whether or not they should be used during device discovery
Release 6.56.33 June 2010
o Corrections
o Fixed problems with localization
Includes Device Manager Release 6.56.9.0 June 2010
o Enhancements
o Added new CPS Pulse Hub Firmware version 53
o Added new CPS Pulse Clicker Firmware version 54
·
o Corrections
o Fixed a problem with the Http API not reading data from the client over 4096 bytes
Release 6.55.381 May 2010
o Enhancements
o Added an Auto-merge feature which automatically merges students with the same student id from pending roster to the official roster
o Added a Quick Dropdown feature to ask an Impromptu question in the session toolbar
o Corrections
o Fixed problems with loading a Response database
o Fixed the extended wait time for a chart to display after a question in a large class
o Fixed the problem of the Session toolbar displaying when “Manage My Data" is selected instead of the Classes toolbar
o Fixed the problem of the Response channel not displaying in the toolbar in Asian languages
o Fixed the issue of Pulse clickers in K12 mode not connecting to Response
o Fixed the problem of the GradeBook not showing a response (fail) if responses are sent by two different clickers with the same Student id
o Fixed the issue of vClicker not recognizing a Response session when a Pulse receiver is used
o Fixed the problem of the Compare Questions option not working properly in the chart
Includes Device Manager Release 6.55.267.0 May 2010
o Enhancements
o Added full-featured firmware update functionality to Device Manager which includes Mobi Teacher, Mobi Learner, Mobi Hub, Pulse Hub, and Dual Board
o Improved the Device Discovery process
o Added hot-plug events for virtual serial devices; CPS RF Receiver, Interwrite Learning RF Receiver.
o Enhanced Device Manager’s ability to communicate by allowing it to communicate on any random open port assigned by operating system
o Added HTTP Server to Device Manager API, so Device Manager will now accept POST messages
o Added the option to allow the user to store device preferences in a local or global directory. The user will be able to update through Device Manager Preferences.
·
o Corrections
o Fixed issue so Device Manager no longer hangs while discovering serial devices on Virtual COM ports used by other devices or software
o Resolved issues which contributed to student responses being dropped
o Fixed a problem with SRS Receivers getting disconnected
o Fixed a problem with SRS Receivers failing to reconnect after multiple discoveries
Release 6.51.0001 February 2010
· Corrections
o Fixed various usability problems
Includes Device Manager Release 6.51.2.0 February 2010
· Corrections
o Fixed various usability problems
Release 6.50.0212 January 2010
· Enhancements
o Added support for Windows 7, Mac 10.6, and Ubuntu 8.04 - 64bit
o Added Essay question type support
o Added top 10 and top 15 values support for Essay type questions in Chart
· Corrections
o Update with latest JIDE jars - to support Snow Leopard (Mac 10.6) operating system compatible and vertical scrolling of table values
o Fixed the bugs to support Snow Leopard (Mac 10.6), Windows 7 and Ubuntu 64bit operating systems
o Fixed GUI issues that are related to Menu bar for sessions and lessons in Manage My Data window
o Fixed report related display issues
o Fixed issues related to database selection in the initial selection screen
o Improved the editable session data window to show reliable and readable data later engaged the session
o Improved the vClicker and Response integration for Short Answer question type, display of the student id in response grid
o Fixed issues related to the session toolbar start button and other UI issues
o Fixed issues related to displaying charts
Includes Device Manager Release 6.50.146.0 January 2010
· Enhancements
o Added support for Windows 7, Mac 10.6.x, Mac 10.5.8, and Ubuntu 8.04 - 64bit
o Added 140 character support and firmware update for Pulse clickers
o Added language strings for Pulse clickers
o Added CPS Gen 1 IR Round and Blue Receivers support - other Gen 1 versions in different color and shape not supported beyond CPS 5.X
o Added ability for client applications start device discovery
o Added perpetual license for Avatana Bluetooth support
o Added Essay answer question types
· Corrections
o Fixed problems with pen button assignment and events
o Fixed problems with device connections and states
o Fixed problems with discovering devices while collecting responses
o Fixed problems with detecting 17" iPanel on Mac
o The System Tray context menu now updates the menu items without requiring a restart. On Linux, the System Tray menu is now accessible using a single left click
o Fixed issues with Mobi Teacher report corruption
Release 6.10.1052 (Windows / Mac), 6.10.1056 (Linux) October 2009
· Corrections
o Fixed problems when trying to import a custom roster
o Fixed problems where imports from a CSV file, to create a roster, were being mapped to the wrong locations
o Fixed a problem displaying multiple choice 10 questions
o Fixed a problem where the grid would not display correctly for any student who had not responded to a question
o Fixed problems with Cornerstone related rosters and importing of course errors
o Fixed problems with localized languages displaying properly throughout the application
o Fixed problems with incorrect version numbers in the Mac System Profiler
o Update to Matrix tab so Correct Answers section will automatically update
o Fixed a problem displaying correct answers from CPS™ IR and numeric multiple choice questions
o Fixed the option for “Show correct answers” on CPS™ Pulse to display correctly
o Updated CPS™ Pulse class-pack settings to be found under RF clickers to enabled Homework and Self-Paced modes with class-packs
Release 6.00.0943 September 2009
· Enhancements
o Added vClicker™ Mobile Edition integration
Release 6.00.0600 August 2009
· Enhancements
o Cornerstone Education Suite integration
o eI Community integration
o vClicker™ Mobile Edition integration
o Added Matrix tab functionality in Session Data view
o CPS™ Pulse compatibility
o Added multiple CPS™ Pulse receiver capabilities
o Receiver settings centralized and moved to eInstruction Device Manager
o Enhanced multi-class joins with CPS™ Pulse
o Enhanced the Report format to show the Student's Session and Roster details in more a user friendly manner
o Improved the accuracy of the Mobi Reports and Response reports
o Updated the Blackboard8 conversion format
o Implemented new version reporting
o Added compatibility with CPS™ IR clickers
Device Manager:
o Added support for Student Response Systems (SRS).
· Corrections
o Fixed Self-Paced and Test Key issues to be compatible with latest Device Manager
o Fixed several issues that are related to Classes and Lessons functionality
o Repaired Loaner and Closed class type functionality issues
o Provided various fixes for instructor clicker to make Response more instructor friendly from PRS RF instructor clicker
o Provided solutions to window ordering issue for Linux and MAC OS
o Minimized the student data (Roster, Session, Attendance, and Gradebook) inconsistency issues involved with the termination of the Response application
o Fixed issues related to stabilizing Response during a session with an ExamView lesson
o Fixed issues related to PPT and Workspace running with Response
o Improved session timer accuracy in a Response Session
o Fixed various data issue conflicts during Import/Export Rosters and Lessons
o Fixed issues with Merge Roster and Merge and Append sessions
o Addressed localization issues for French, Norwegian, Chinese and Japanese
o Resolved ‘Answer key’ and ‘Answer series’ issues
o Fixed issues that were occurring in Question Editor and in the grid tables
o Resolved the display issue with duplicate ID’s in the response grid
o Fixed several chart-specific issues
o Fixed the GUI issues related to the Menu bar and Toolbar options
o Resolved the editable and non-editable row visibility issues in the Grid for Attendance, Gradebook and Reports
o Upgraded relevant help text and web links
Release 5.22.0120 March 2009
· Enhancements
o Improved the performance of large rosters.
o Added Interwrite Mobi Learner support to Device Manager.
o Added a "Clear Device Properties" option to Device Manager under the Help menu. It removes all connected devices and restores their device properties to their default settings.
· Corrections
o Fixed problems with Windows z-order
o Fixed problems with Reports to Mobi KWIK screen getting corrupted
o Fixed problems with validating user input
o Fixed calibration problems in Device Manager
o Fixed connection problems with Interwrite Mobi in Device Manager
Release 5.21 February 2009
· Corrections
o Updated localized Help
Release 5.20 December 2008
· Enhancements
o Added eInstruction Interwrite Mobi Support. Instructors can now view student response data in real-time on the eInstruction Interwrite Mobi KWIK screen.
Release 5.10 September 2008
· Enhancements
o Embed Response Chart onto PowerPoint Slide:
o A copy of the Response question chart can be automatically embedded on the PowerPoint slide when the question is ended by selecting as a preference
o New Reporting Features:
o Answer series charting is now sorted by the number of responses
o Allow the creation of a gradebook report for individual students or groups of students
o The cumulative correct percentage is now displayed on the Response Chart
o Study Guide reports were added which help students to understand which questions they answered correctly during homework, direct participation, or self-paced modes
o Session Data Features:
o The last data export used is now saved by the Export Wizard
o Instructors now have the ability to edit Session data for each student
o Partial credit can now be assigned to a question to allow incremental scoring for different answers to a question
o A student roster from Blackboard can be downloaded into the Response gradebook
o Session or gradebook data from Response can be uploaded to a Blackboard gradebook
o Added the ability to merge two or more Response sessions into a single session
o Answer Key for Participation/Impromptu Session:
o When using the Participation with Impromptu lesson type, users can now specify a pre-defined answer key
o Game Mode:
o Added the ability to include a display of the fastest correct answer for a question
o Added the Leaderboad display to keep track of student or team scores throughout a session
o Toggle Comprehension Meter On/Off for Virtual Clicker:
o Allows the instructor to turn the Virtual Clicker comprehension meter on or off using preference setting
o Backup Database Preference:
o Added the ability to specify parameters for the backup procedure of the Response database. Users can specify the backup location, number of backups and when to perform the backup operation
Release 5.00 March 2007
· Initial Release