System Requirements

General Operation

• On Mac OS X the installation may fail with JAVA 1.5.0 (64-bit) installed and the system default language set to Turkish.  A workaround is to change the system default language to something other than Turkish.
• While installing on Linux, the application windows may display incorrectly or as a blank screen when using 3D Window Managers such as Beryl or Compiz. If you experience problems, please refer to your specific distribution's documentation on how to disable enhanced 3D effects. This issue may also affect the usability/operation of our Java applications.

 

Interwrite Response

• If an Interwrite Mobi is powered off during a Response session, then powered back on, data will no longer be visible on the KWIK screen until the session is ended and Response is closed and restarted.
• The Import Roster and Import Lesson features do not work properly for Traditional Chinese.
• During installation on the Mac, the Device Manager install window may appear behind the Response install window.  Users must switch to the Device Manager install window to continue the installation.
• On the Mac, the Response Chart may appear behind the Session Question being asked.

 

Device Manager

• The SoftKeys on the Mobi Learner may not work properly after upgrading Device Manager 5.0 to version 5.1.  Remove the Mobi Learner from Device Manager, then rediscover the device to solve the problem.
• Detection of a serial device will not work when Response is launched before Device Manager.
• When you use the upper button on the side of the Pen (sometimes referred to as the right or top button) to perform a Ctrl-Click, depress and hold the button for a beat or two before releasing it. If you press this button two or more times in rapid succession, the system may enter a state in which it appears that no button presses were processed, either from the Pen, or from the mouse. The cursor will move, but no button presses/mouse clicks are processed. To get out of this state, hold the Pen close to the whiteboard or tablet and press the upper button on the Pen an additional one or two times. The system will return to normal.
• Device Manager no longer supports plug-n-play for the Bluetooth adapter.
     If the Bluetooth adapter is plugged into the computer after Device Manager is started, the user will have to click Discover Devices to get the Bluetooth adapter and devices connected.
     If the Bluetooth adapter is plugged into the computer before Device Manager is started, it will be detected on startup.
• If a Bluetooth device is turned on while Device Manager is attempting to connect to it, Device Manager might report that the device successfully connected, the device might beep to signal connection, and the user might even be able to manually beep the device, but mouse position input from the device will not be processed. In this case, the device should be manually disconnected and connected again.
• If a Bluetooth USB adapter is disconnected from the computer while a Bluetooth device is connected, Bluetooth communications can be permanently disabled, and the computer has to be rebooted. Simply plugging the adapter back in will not fix the problem.
• Programmable buttons can be programmed to perform Interwrite functions or launch applications. They cannot be programmed to launch files in the application associated with the file.
• OS X 10.4 - On the “Select Bluetooth Service” dialog, a list of previously connected devices is maintained. If one of these devices fails to connect when it is selected, change the “Device Category” pop-up from the default setting of “All Categories” to “Discovered Devices.” Then, click on the Search button to scan for all currently available devices.
• OS X 10.4 - In the “Select Bluetooth Service” dialog, there is no way of distinguishing between different devices of the same type. All whiteboards will display the same device name, as will all tablets of the same type. It is recommended that the “Local Name” option under the “Device Properties” button be used to give each device a unique name. Note: unique names will appear for the MeetingPad 400 and SchoolPad 400.
• On SuSe 10.2, there is an issue with the Bluetooth service recognizing the Bluetooth USB Adapter when the system is booted with the adapter plugged in.

  This is a SuSe 10.2 issue and can be resolved by:

  • Unplugging the Bluetooth USB Adapter, waiting a few seconds, and then plugging it back in.
  • Or, restarting the Bluetooth service by typing the following command as root user "/etc/init.d/bluetooth restart".

Installation Information

Installing the Interwrite Response software from the Interwrite Response CD

1. Insert the Interwrite Response CD. If the installer does not startup automatically, run "Install Response" from the root directory of the CD.
2. Follow the onscreen instructions to complete the installation of the Interwrite Response software.
3. Mac PowerPoint Add-in:
   1. Open PowerPoint and select the PowerPoint Menu.
   2. Select the Preferences… menu option. 
   3. Click on the View tab and uncheck the Project Gallery at startup option.
   4. Click on the OK button. 
   5. Select the Tools Menu.
   6. Select the Add-ins... menu option.
   7. Click on the Add... button. Navigate to the folder in which Response is installed.
   8. Select the PRS AddIn.ppa file and click on the Open button.
   9. The PRS Add-in file will be listed in the Add-in List. Click on the OK button.
   10. Restart PowerPoint.
4. Linux:

   After a successful installation, a system administrator must add the following line to the /etc/sudoers file on the system:

   ALL ALL=(ALL) NOPASSWD:/opt/eInstruction/DeviceManager/jreLinux/bin/java

   On some SUSE based systems it may also be necessary to comment out the line "env_reset" in  the /etc/sudoers file.

Release Notes

This section lists the corrections and enhancements made to the recent versions of the Interwrite Response software.

Release 5.10 September 2008

• Enhancements